ERP: Facing Management Challenges in Business Services

Meeting the diverse needs of customers in the business services sector is one of the intangible assets that enables a company to develop a major competitive advantage. However, many growing companies in Côte d'Ivoire are faced with persistent challenges

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Published on:

13/09/2023

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Meeting the diverse needs of customers in the business services sector is one of the intangible assets that enables a company to develop a major competitive advantage. However, many growing companies in Côte d'Ivoire face persistent challenges: the increasing complexity of operations, customer and sales management, project coordination, human resources management, cost control, and precise financial management. Yet, at the heart of these challenges lies a unique opportunity to transform these constraints into catalysts for growth, thanks to innovative and adapted tools: OBC, an "all-in-one" ERP designed for business services. In this article, we'll explore how OBC can help you meet these challenges and propel your business to new heights of success.

Automate your buying and selling processes

OBC lets you automate your invoicing and sales tracking processes. You can easily set up your catalog of services and prices, manage your quotations (pro-forma, estimates, invoices), and automate the editing of your invoices. What's more, the application lets you manage the due dates of your quotes or contracts, and efficiently track collection while generating your customer reminders. Multiple currency management is also supported.

Manage your customers with an integrated CRM

CRM lets you manage your customers and track your sales pipeline. Automate the pre-sales process and manage your sales force with complete visibility of your project/customer base. This feature strengthens your customer relationships and optimizes your sales efficiency.

Optimize your project management

For companies operating in project mode, the PROJECT module offers comprehensive management functions. You can set up your projects, assign your collaborators or consultants, and track their tasks in real time. Tracking employee hours, project expenditure against budget, and the ability to collaborate on project tasks simplify the management of complex projects.

Simplified Human Resources Management

OBC facilitates human resources management by allowing you to set up your organization chart and manage your employees. You can import time and attendance data and automate accounting reporting, including journals, balances and financial statements. Payroll payments, the generation of employee administrative documents, and mission management (mission orders and advances) are all automated, saving you considerable time. You can also track vacation allowances and take advantage of pre-parameterized social taxes for OHADA countries.

Optimize your Purchasing Management

Purchasing management made easy. You can parameterize your purchasing workflows, digitize the entire purchasing process, and easily generate aged supplier balances. If required, you can add an inventory management module for even more comprehensive management. What's more, our EDM functionality enables you to keep a record of your supporting documents, for enhanced traceability.

Control Your Finances with Ease

You can digitize and automate your financial management. You can set up general and third-party charts of accounts for one or more subsidiaries, automate accounting allocations, and simplify purchasing, sales, inventory management and payroll cycles. Thanks to our comprehensive accounting dashboard, you can easily monitor accounting and analytical allocations, as well as third-party cost balances. You can also monitor cash account balances in real time, and manage accounting periods for multiple subsidiaries.

In conclusion, OBC offers a comprehensive and flexible "all-in-one" solution for business services companies. With its advanced functionalities, OBC enables you to streamline your operations, optimize your financial management, and remain competitive in a constantly changing environment. Choose OBC to transform your business into a model of efficiency and success.

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